Category archive
A designed teardown of SME loan underwriting: separating a company's verified financial facts from the interpretation and policy layers each bank rebuilds, so the file isn't assembled from scratch at every lender.
Most chargeback tooling is built to write rebuttals. The evidence that wins a representment was captured at checkout months earlier, or it was never captured at all.
AI resume screening compliance turns on the rejection set: the candidates a model filtered out and nobody read. A teardown of the workflow and the record it should keep.
Most overdue invoices are not forgotten. They are blocked by a dispute, a missing credit note, or an invoice that never arrived. A teardown of accounts receivable collections as an AI-native workflow.
A teardown of the prior authorization workflow and where an AI-native version would draft, track, and appeal requests while a licensed reviewer keeps the approve-or-deny call.
The old route for contract review is email, PDFs, and Word track changes. Here's how I'd design an AI-native system that compares against a playbook and keeps judgment calls human.
A teardown of why onboarding stays slow across HR, IT, and payroll, and how a coordination layer, not a chatbot, would fix the handoff.
A system teardown of vendor onboarding: why chasing tax forms, insurance certificates, and bank details still takes weeks, and what an AI-native intake and risk-tiering system would automate versus keep human.
A system teardown of expense report reconciliation: why the old route of receipts, card statements and spreadsheets persists, and what an AI-native coordination layer would look like.
An old-route-to-AI-route teardown of AI compliance: why evidence of human review gets reconstructed after the fact, and what it looks like when it's captured automatically instead.
